Service Status

Current status of Doctolib services and infrastructure

Services

All Systems Operational

Calendar Operational
Task manager Operational
My activity Operational
Phone assistant Operational
Patient Management Operational
Telehealth Operational
Patient messaging Operational
Doctolib Connect Operational
Clinical software Operational
Patient billing Operational
Connection with medical device Operational
Support Doctolib Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 8, 2026

No incidents reported today.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

Resolved - The performance incident affecting the following component has been fully resolved:

All services are stable and operating normally.

We apologize for the inconvenience and thank you for your patience.

— Your Doctolib Team

Aug 5, 09:05 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 4, 20:57 CEST
Identified - The issue has been identified and a fix is being implemented.
Aug 4, 16:56 CEST
Update - We are investigating a performance issue affecting the following component.
Some users may experience slower response times or intermittent instability.

We understand how important reliability is in your daily practice and are working with high priority.

— Your Doctolib Team

Aug 4, 16:53 CEST
Investigating - We are investigating a performance issue affecting the following component.
Some users may experience slower response times or intermittent instability.

We understand how important reliability is in your daily practice and are working with high priority.

— Your Doctolib Team

Aug 4, 16:44 CEST

Aug 4, 2026

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Resolved - This incident has been resolved.
Jul 28, 13:01 CEST
Update - The cause of the performance issue affecting the following component has been identified.

Corrective actions are underway to restore full performance.

— Your Doctolib Team

Jul 28, 11:50 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 28, 11:34 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 11:12 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 28, 11:02 CEST
Investigating - We are currently investigating this issue.
Jul 28, 10:54 CEST

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.