All Systems Operational

Calendar Operational
Task manager Operational
My activity Operational
Phone assistant Operational
Patient Management Operational
Telehealth Operational
Patient messaging Operational
Doctolib Connect Operational
Clinical software Operational
Patient billing Operational
Connection with medical device Operational
Support Doctolib Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled maintenance Oct 9, 2026 00:00-01:30 CEST

Hello,

We will perform a preventive maintenance operation to improve Doctolib's reliability in the future. During this maintenance, you may experience some brief service instabilities. Our teams will work to minimize any disruption to care teams and patients.

Your Doctolib team
Posted on Oct 05, 2026 - 23:12 CEST

Oct 7, 2026

Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 7, 00:03 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 23:30 CEST
Update - We will be undergoing scheduled maintenance during this time.
Oct 5, 23:18 CEST
Update - We will be undergoing scheduled maintenance during this time.
Oct 5, 23:17 CEST
Update - We will be undergoing scheduled maintenance during this time.
Oct 5, 23:17 CEST
Scheduled - Hello,

We will perform a preventive maintenance operation to improve Doctolib's reliability in the future. During this maintenance, you may experience some brief service instabilities. Our teams will work to minimize any disruption to care teams and patients.

Your Doctolib team
Oct 5, 23:16 CEST

Oct 6, 2026

Oct 5, 2026

Phone assistant picks call but does not answer
Resolved - The performance incident affecting the following component has been fully resolved:

All services are stable and operating normally.

We apologize for the inconvenience and thank you for your patience.

— Your Doctolib Team
Oct 5, 10:12 CEST
Monitoring - Performance has returned to normal for the following component.

There is no longer any user impact. We are monitoring to ensure continued stability.

— Your Doctolib Team
Oct 5, 09:42 CEST
Identified - The root cause of the service interruption affecting the following component has been identified.

Restoration efforts are actively underway.
We know this situation can create significant pressure for healthcare teams, and we are prioritizing safe and rapid recovery.

Further updates will follow.

— Your Doctolib Team
Oct 5, 09:32 CEST

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Some patients can't connect to their Telehealth consultation
Resolved - The performance incident affecting the following component has been fully resolved:

All services are stable and operating normally.

We apologize for the inconvenience and thank you for your patience.

— Your Doctolib Team
Sep 25, 13:04 CEST
Monitoring - Performance has returned to normal for the following component.

There is no longer any user impact. We are monitoring to ensure continued stability.

— Your Doctolib Team
Sep 25, 11:59 CEST
Investigating - We are investigating a performance issue affecting the following component.
Some users may experience slower response times or intermittent instability.

We understand how important reliability is in your daily practice and are working with high priority.

— Your Doctolib Team
Sep 25, 11:33 CEST
Maintenance on Doctolib Product
Completed - The scheduled maintenance has been completed.
Sep 25, 00:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 22:30 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 24, 12:18 CEST

Sep 24, 2026

Sep 23, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage