Service Status

Current status of Doctolib services and infrastructure

Services

All Systems Operational

Calendar Operational
Task manager Operational
My activity Operational
Phone assistant Operational
Patient Management Operational
Telehealth Operational
Patient messaging Operational
Doctolib Connect Operational
Clinical software Operational
Patient billing Operational
Connection with medical device Operational
Support Doctolib Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 13, 2026

No incidents reported today.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026
Resolved - This incident has been resolved.
May 6, 09:33 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 09:28 CEST
Update - We are continuing to work on a fix for this issue.
May 6, 09:01 CEST
Identified - The issue has been identified and a fix is being implemented.
May 6, 08:54 CEST
May 5, 2026
Resolved - The performance incident affecting the following component has been fully resolved.

All services are stable and operating normally.

We apologize for the inconvenience and thank you for your patience.

— Your Doctolib Team

May 5, 10:59 CEST
Update - Work continues to improve performance of the following component.

Stabilization efforts are ongoing.

— Your Doctolib Team

May 5, 10:43 CEST
Update - Work continues to improve performance of the following component.

Stabilization efforts are ongoing.

— Your Doctolib Team

May 5, 10:26 CEST
Update - We are continuing to work on a fix for this issue.
May 5, 10:13 CEST
Identified - We are investigating a performance issue affecting the following components.

Some users may experience slower response times or intermittent instability.

We understand how important reliability is in your daily practice and are working with high priority.

— Your Doctolib Team

May 5, 09:57 CEST
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.