Service Status

Current status of Doctolib services and infrastructure

Services

All Systems Operational

Calendar Operational
Task manager Operational
My activity Operational
Phone assistant Operational
Patient Management Operational
Telehealth Operational
Patient messaging Operational
Doctolib Connect Operational
Clinical software Operational
Patient billing Operational
Connection with medical device Operational
Support Doctolib Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 8, 2026

No incidents reported today.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026
All doctors are not being able to make an appointment by experiencing frontend error
Resolved - The performance incident affecting the following component has been fully resolved:

All services are stable and operating normally.

We apologize for the inconvenience and thank you for your patience.

— Your Doctolib Team
Jun 5, 16:26 CEST
Monitoring - Performance has returned to normal for the following component.

There is no longer any user impact. We are monitoring to ensure continued stability.

— Your Doctolib Team
Jun 5, 16:22 CEST
Update - The cause of the performance issue affecting the following component has been identified.

Corrective actions are underway to restore full performance.

— Your Doctolib Team
Jun 5, 16:18 CEST
Identified - The cause of the performance issue affecting the following component has been identified.

Corrective actions are underway to restore full performance.

— Your Doctolib Team
Jun 5, 16:03 CEST
Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026
Components impacted: Phone Assistant
Resolved - This incident has been resolved.
May 30, 15:43 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 29, 17:49 CEST
Update - We are continuing to work on a fix for this issue.
May 29, 17:23 CEST
Identified - We are investigating a performance issue affecting the following components.

Some users may experience slower response times or intermittent instability.

We understand how important reliability is in your daily practice and are working with high priority.

— Your Doctolib Team
May 29, 17:11 CEST
May 29, 2026
Phone assistant slow answers or hangups; general latency degradation for all AI products
Resolved - The performance incident affecting the following component has been fully resolved:

All services are stable and operating normally.

We apologize for the inconvenience and thank you for your patience.

— Your Doctolib Team
May 29, 14:43 CEST
Monitoring - Performance has returned to normal for the following component.

There is no longer any user impact. We are monitoring to ensure continued stability.

— Your Doctolib Team
May 29, 14:38 CEST
Update - The cause of the performance issue affecting the following component has been identified.

Corrective actions are underway to restore full performance.

— Your Doctolib Team
May 29, 14:12 CEST
Update - The cause of the performance issue affecting the following component has been identified.

Corrective actions are underway to restore full performance.

— Your Doctolib Team
May 29, 14:02 CEST
Identified - The cause of the performance issue affecting the following component has been identified.

Corrective actions are underway to restore full performance.

— Your Doctolib Team
May 29, 13:42 CEST
May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

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