Partially Degraded Service

Calendar Operational
Task manager Operational
My activity Operational
Phone assistant Operational
Patient Management Operational
Telehealth Degraded Performance
Patient messaging Operational
Doctolib Connect Operational
Clinical software Operational
Patient billing Operational
Connection with medical device Operational
Support Doctolib Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 26, 2026

No incidents reported today.

Sep 25, 2026

Resolved - The performance incident affecting the following component has been fully resolved:

All services are stable and operating normally.

We apologize for the inconvenience and thank you for your patience.

— Your Doctolib Team

Sep 25, 13:04 CEST
Monitoring - Performance has returned to normal for the following component.

There is no longer any user impact. We are monitoring to ensure continued stability.

— Your Doctolib Team

Sep 25, 11:59 CEST
Investigating - We are investigating a performance issue affecting the following component.
Some users may experience slower response times or intermittent instability.

We understand how important reliability is in your daily practice and are working with high priority.

— Your Doctolib Team

Sep 25, 11:33 CEST
Completed - The scheduled maintenance has been completed.
Sep 25, 00:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 22:30 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 24, 12:18 CEST

Sep 24, 2026

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Resolved - This incident has been resolved.
Sep 16, 14:32 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 13:36 CEST
Update - We are continuing to work on a fix for this issue.
Sep 16, 11:53 CEST
Update - We are continuing to work on a fix for this issue.
Sep 16, 11:17 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 16, 11:06 CEST
Investigating - We are currently investigating this issue.
Sep 16, 10:47 CEST

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.