Service Status

Current status of Doctolib services and infrastructure

Services

All Systems Operational

Calendar Operational
Task manager Operational
My activity Operational
Phone assistant Operational
Patient Management Operational
Telehealth Operational
Patient messaging Operational
Doctolib Connect Operational
Clinical software Operational
Patient billing Operational
Connection with medical device Operational
Support Doctolib Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 14, 2026

No incidents reported today.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026
Resolved - The performance incident affecting the following component has been fully resolved.

All services are stable and operating normally.

We apologize for the inconvenience and thank you for your patience.

— Your Doctolib Team

Apr 10, 16:43 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 10, 16:15 CEST
Identified - The issue has been identified and a fix is being implemented.
Apr 10, 15:57 CEST
Monitoring - Performance has returned to normal for the following component.

There is no longer any user impact. We are monitoring to ensure continued stability.

— Your Doctolib Team

Apr 10, 15:39 CEST
Identified - We are investigating a performance issue affecting the following components.

Some users may experience slower response times or intermittent instability.

We understand how important reliability is in your daily practice and are working with high priority.

— Your Doctolib Team

Apr 10, 15:21 CEST
Apr 9, 2026

No incidents reported.

Apr 8, 2026
Completed - The scheduled maintenance has been completed.
Apr 8, 01:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 23:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 3, 19:35 CEST
Apr 7, 2026
Resolved - The performance incident affecting the following components has been fully resolved:

All services are stable and operating normally.

We apologize for the inconvenience and thank you for your patience.

— Your Doctolib Team

Apr 7, 14:23 CEST
Monitoring - Performance has returned to normal for the following components.

There is no longer any user impact. We are monitoring to ensure continued stability.

— Your Doctolib Team

Apr 7, 14:14 CEST
Investigating - We are investigating a performance issue affecting the following componentss.
Some users may experience slower response times or intermittent instability.

We understand how important reliability is in your daily practice and are working with high priority.

— Your Doctolib Team

Apr 7, 14:09 CEST
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.