Service Status

Current status of Doctolib services and infrastructure

Services

All Systems Operational

Calendar Operational
Task manager Operational
My activity Operational
Phone assistant Operational
Patient Management Operational
Telehealth Operational
Patient messaging Operational
Doctolib Connect Operational
Clinical software Operational
Patient billing Operational
Connection with medical device Operational
Support Doctolib Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 21, 2026

No incidents reported today.

May 20, 2026
Resolved - The performance incident affecting the following component has been fully resolved:

All services are stable and operating normally.

We apologize for the inconvenience and thank you for your patience.

— Your Doctolib Team

May 20, 17:44 CEST
Monitoring - Performance has returned to normal for the following component.

There is no longer any user impact. We are monitoring to ensure continued stability.

— Your Doctolib Team

May 20, 17:38 CEST
Identified - The cause of the performance issue affecting the following component has been identified.

Corrective actions are underway to restore full performance.

— Your Doctolib Team

May 20, 17:28 CEST
May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.