Service Status

Current status of Doctolib services and infrastructure

Services

All Systems Operational

Calendar Operational

Task manager Operational

My activity Operational

Phone assistant Operational

Patient Management Operational

Telehealth Operational

Patient messaging Operational

Doctolib Connect Operational

Clinical software Operational

Patient billing Operational

Connection with medical device Operational

Support Doctolib Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 29, 2026

No incidents reported today.

Aug 28, 2026

Degraded performance on Clinical solution

Resolved - This incident has been resolved.
Aug 28, 14:01 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 28, 13:47 CEST

Identified - The issue has been identified and a fix is being implemented.
Aug 28, 13:04 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 28, 13:03 CEST

Identified - The issue has been identified and a fix is being implemented.
Aug 28, 13:02 CEST

Investigating - We are currently investigating this issue.
Aug 28, 13:02 CEST

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

[data-science-production-aws-de-fra-1][Consultation Assistant] SLI consultation-assistant high error and timeout rate over 10% and more than 40 hits on *summarization* *transcription

Resolved - This incident has been resolved.
Aug 18, 17:51 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 18, 17:30 CEST

Identified - The issue has been identified and a fix is being implemented.
Aug 18, 17:24 CEST

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.