Service Status

Current status of Doctolib services and infrastructure

Services

All Systems Operational

Calendar Operational
Task manager Operational
My activity Operational
Phone assistant Operational
Patient Management Operational
Telehealth Operational
Patient messaging Operational
Doctolib Connect Operational
Clinical software Operational
Patient billing Operational
Connection with medical device Operational
Support Doctolib Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 23, 2026
Phone assistant is not available for users in the old infrastructure
Resolved - The performance incident affecting the following component has been fully resolved:

All services are stable and operating normally.

We apologize for the inconvenience and thank you for your patience.

— Your Doctolib Team
Jun 23, 15:07 CEST
Monitoring - Performance has returned to normal for the following component.

There is no longer any user impact. We are monitoring to ensure continued stability.

— Your Doctolib Team
Jun 23, 14:58 CEST
Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026
Maintenance operation
Completed - The scheduled maintenance has been completed.
Jun 19, 00:03 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 23:48 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 18, 23:47 CEST
Database maintenance
Completed - The scheduled maintenance has been completed.
Jun 19, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 23:30 CEST
Scheduled - We will be undergoing a maintenance during this time.
Jun 12, 09:53 CEST
Jun 18, 2026
Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

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