The performance incident affecting the following component has been fully resolved.
All services are stable and operating normally.
We apologize for the inconvenience and thank you for your patience.
— Your Doctolib Team
Posted Apr 10, 2026 - 16:43 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 10, 2026 - 16:15 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 10, 2026 - 15:57 CEST
Monitoring
Performance has returned to normal for the following component.
There is no longer any user impact. We are monitoring to ensure continued stability.
— Your Doctolib Team
Posted Apr 10, 2026 - 15:39 CEST
Identified
We are investigating a performance issue affecting the following components.
Some users may experience slower response times or intermittent instability.
We understand how important reliability is in your daily practice and are working with high priority.
— Your Doctolib Team
Posted Apr 10, 2026 - 15:21 CEST
This incident affected: Calendar, Task manager, My activity, Phone assistant, Patient Management, Telehealth, Patient messaging, Doctolib Connect, Clinical software, Patient billing, Connection with medical device, and Support Doctolib.