Service Status

Current status of Doctolib services and infrastructure

Services

Components impacted: Phone Assistant

Incident Report for Doctolib

Resolved

The performance incident affecting the following component has been fully resolved.

All services are stable and operating normally.

We apologize for the inconvenience and thank you for your patience.

— Your Doctolib Team

Posted Apr 22, 2026 - 11:45 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 22, 2026 - 11:16 CEST

Identified

The cause of the performance issue affecting the following component has been identified.

Corrective actions are underway to restore full performance.

— Your Doctolib Team

Posted Apr 22, 2026 - 10:53 CEST

Investigating

We are investigating a performance issue affecting the following components.

Some users may experience slower response times or intermittent instability.

We understand how important reliability is in your daily practice and are working with high priority.

— Your Doctolib Team

Posted Apr 22, 2026 - 10:45 CEST

This incident affected: Phone assistant.