Service Status

Current status of Doctolib services and infrastructure

Services

Some patients can't connect to their Telehealth consultation

Incident Report for Doctolib

Resolved

The performance incident affecting the following component has been fully resolved:

All services are stable and operating normally.

We apologize for the inconvenience and thank you for your patience.

— Your Doctolib Team
Posted Sep 25, 2026 - 13:04 CEST

Monitoring

Performance has returned to normal for the following component.

There is no longer any user impact. We are monitoring to ensure continued stability.

— Your Doctolib Team
Posted Sep 25, 2026 - 11:59 CEST

Investigating

We are investigating a performance issue affecting the following component.
Some users may experience slower response times or intermittent instability.

We understand how important reliability is in your daily practice and are working with high priority.

— Your Doctolib Team
Posted Sep 25, 2026 - 11:33 CEST