Service Status

Current status of Doctolib services and infrastructure

Services

Phone assistant is not answering calls for patients. No impact on Pro side

Incident Report for Doctolib

Resolved

This incident has been resolved.
Posted Jun 25, 2026 - 16:38 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 25, 2026 - 16:32 CEST

Update

We are continuing to work on a fix for this issue.
Posted Jun 25, 2026 - 15:50 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 25, 2026 - 15:49 CEST
This incident affected: Phone assistant.
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